Iowa One Call

Iowa One Call

9001 Hickman Road, Suite 220, Des Moines, 50322, US

Iowa One Call: Ensuring Safe Digging in Iowa
Iowa One Call is a vital service dedicated to preventing damage to underground utilities during excavation projects. Our mission is to ensure the safety of all Iowans by providing a simple and efficient system for locating and marking underground facilities before any digging begins.
Our history dates back to 1980, when we were established by Northwestern Bell (now CenturyLink) and Iowa Illinois Gas & Electric (now MidAmerican Energy Co.) as a voluntary service to protect their utility systems. Since 1993, Iowa One Call has become a mandatory service for all owners and operators of underground facilities in Iowa, with over 1,400 members currently participating.
We provide a single point of contact for excavators, homeowners, and anyone planning to disturb the earth. Our service is free and easy to use, and it's the law in Iowa. Simply call 811 or submit a ticket online to request the locating and marking of underground facilities.
Iowa One Call is not a utility or a locating service. We do not own any facilities and do not locate underground facilities ourselves. Our role is to process locate requests and transmit them to our member companies, who are responsible for locating and marking their own facilities.
We process over 540,000 tickets and coordinate more than 2.7 million locate requests annually, ensuring the safety of countless excavation projects across Iowa.

Services
Iowa One Call Law Update

Stay informed about the latest changes and updates to the Iowa One Call Law.

Iowa Code

Access the Iowa Code related to excavation safety and damage prevention.

Ticketing

Submit and manage tickets for locate requests quickly and efficiently.

Homeowners

Learn how to stay safe when digging on your property and avoid damaging underground utilities.

Excavators

File tickets online, search existing tickets, and view Iowa rules and regulations for excavation safety.

Facility Operators

View and organize locate requests, manage notification areas, and submit positive responses for your underground facilities.

Private Facility Locating

Learn about the process for locating private underground facilities.

Farmers

Understand the exemptions and requirements for farming operations related to Iowa One Call.

Resources

Access helpful resources and information about excavation safety and damage prevention.

Design Request System

Submit design requests for complex projects involving underground utilities.

Online Dashboards

View detailed ticketing statistics from across the state in a convenient interactive format.

Scheduling Tool

Select alternative excavation start times to help reduce locating delays.

Online Joint Meets

Prepare and submit joint meet requests online for coordinating locate activities.

Why Us?
Iowa One Call Law

Iowa law requires all excavators to contact Iowa One Call at least 48 hours before digging to minimize the risk of damaging underground facilities.

Free Service

Iowa One Call's service is completely free for all excavators and homeowners.

Licensed & Insured Professionals

We are committed to delivering exceptional results and exceeding client expectations on every job.

Customer-Focused Approach

As a local company, we possess in-depth knowledge of the area and its specific excavation requirements.

Industry Recognition

We are dedicated to continuous improvement and strive for excellence in everything we do.

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